With ActiaFleet, you speak directly with our in-house specialist team, with deep expertise in both the technology and the daily challenges of fleet management. We support you from installation and configuration to the resolution of any technical or operational request. Every issue is handled internally using dedicated tools designed to provide fast, reliable and effective support.
Ultra-fast response times
Dedicated app, traceable responses, clearly defined SLAs.
Every request is managed through an efficient and monitored ticketing system. Priorities are clearly defined and response times are guaranteed.
Customer Service is an integral part of ACTIA Italia’s culture and, with more than 20 years of experience, represents one of the company’s core business areas.
A single point of contact.
From fleet operation to support
The same team that knows the platform supports it every day.
Technical support is provided directly by ACTIA’s specialists, working closely with both the platform and customers to ensure consistency,
responsiveness and deep expertise across every stage, from pre-activation and configuration to ongoing service updates.
Knowledge always accessible
Manuals, tutorials and training sessions designed to improve daily operations
You have access to complete and continuously updated technical documentation, including operational guides, video tutorials, product information and training programmes.
ACTIA’s knowledge manager continuously maintains and updates all content to ensure consistent, accurate and timely support for customers and partners.
Close to you
Support that adapts to your schedules, operational needs and context
Our support adapts to your schedules, operational needs and context. Every fleet operates differently, with its own timings and processes. That is why our support is multilingual, flexible and adapted to your specific needs. We also provide customized support solutions for businesses requiring dedicated assistance.
Customer satisfaction is always our priority.
Let’s talk about it
If you are looking for technology that continues to support you even after activation, you are in the right place.
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